Shipping policy

Shipping Policy

Thank you for choosing Behold Natural Essentials for your haircare needs. Below, we outline our shipping policies to ensure that you have a smooth and satisfactory experience with us.

1. Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Please note that orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Rates:

  • We offer several shipping options to accommodate your needs.
  • Shipping rates and delivery times may vary depending on the shipping method selected and your location.
  • Expedited shipping options are available for those who require faster delivery.
  • Shipping costs are calculated at checkout based on the weight of the items and the destination address.

3. Shipping Destinations:

  • We currently offer shipping within USA and CANADA.

4. Tracking Information:

  • Once your order has been processed and shipped, you will receive a confirmation email containing tracking information.
  • You can use this tracking information to monitor the status and location of your package.

5. Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes or cancel it.

6. Delivery Issues:

  • In the event of any issues with the delivery of your order, please contact us promptly. We will work with our shipping partners to resolve the issue and ensure that you receive your order in a timely manner.

7. Lost or Stolen Packages:

  • Behold Natural Essentials is not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. Please ensure that you provide a secure delivery address where someone will be available to receive the package.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We are here to assist you and ensure that your experience with Behold Natural Essentials is enjoyable and hassle-free.